Send me your dingoo and i will fix the problem. For i, am Turkish, the amazing dingoo tamer! Naw but seriously yo, there's a thing in here called a "forum", which you just kinda stumbled into, if you do a little reading, further and earlier in, you'll see that me and my friends have answered that and similarly related questions, aproximately, one (1) dozen times. They're already burnt out from it, but sometimes, i still answer the base, newby, "how do i make a ham sandwich without the ham" type of inquiries, just out of boredom, so maybe if you ask me nice...But yeah, it's in there yo...